Terms & Conditions – Formula Purchase & Technical Support
1. Post‑Purchase Technical Support
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After purchasing the formula, any doubts related only to the purchased formula can be addressed through:
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Email: banuformulations@gmail.com
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WhatsApp Message: 9597047300
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Responses are generally provided within two working days.
2. Duration of Free Support
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Free technical support is available only for 30 days from the date of formula purchase.
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After 30 days, all support will be provided only through paid consultation services.
3. Conditions for Support
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Technical support will be provided only when the formula is followed exactly as given.
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If any deviations, substitutions, or modifications are made to the formula, technical support will not be provided.
4. Exclusions – What Is Not Covered
No support or guidance will be provided for:
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Purchase of raw materials
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Purchase of packaging materials
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Government approvals, licenses, or compliance processes
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Business setup or vendor sourcing
5. Before Purchasing the Formula
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Please watch the making video thoroughly.
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Ensure you understand the raw materials used.
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Verify that all required raw materials are available to you locally or through your suppliers before making the purchase.
List Of Formulas
(Click the Formula- To watch making video)
How to purchase the Formulas?
Click on the link below:
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This link will open Banu's online store.
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Choose the formula you need.
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Check the special Instructions for that formula.( Given in description)
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Watch the relevant making video . It will show the ingredients/ramaterials used in the formula.
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The video will also explain the process.
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Make sure you can buy those ingredients and follow the process.
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Then, fill in your details and pay online, and the formula will be sent to your Gmail immediately.
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Or you can purchase the formula manually through 9597047300-whatsapp number.(Weekdays-working hours)