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Identify the Cause Before Changing the Formula

Repeatedly adding salt, thickener, surfactant, solubiliser or perfume can conceal the real problem and create a second failure. Effective troubleshooting begins by separating raw-material, formulation, process, measurement and storage variables.

Problems That Can Be Investigated

• Viscosity drop during storage
• Unexpected thinning or delayed thickening
• Over-structured or spoon-gel rheology
• Batch-to-batch inconsistency
• Phase separation, haze or clarity loss
• Perfume-induced instability
• Poor foam or cleaning performance
• pH-related viscosity change
• High cost without proportional performance
• Laboratory-to-production scale-up failure

Technical Review May Examine

• Formula percentages and 100% total
• Raw-material grade, concentration and active basis
• Surfactant ratios and electrolyte response
• Water quality, pH and neutralisation
• Addition sequence, mixing speed, time and temperature
• Perfume, colour, preservative and minor-additive compatibility
• Batch records, photographs, videos and retained samples
• Packaging and storage conditions

Service Levels

Diagnostic Consultation

A 30-minute focused discussion to identify likely causes and define the next technical direction. Fee: ₹5,000.

Structured Troubleshooting Project

For problems requiring formula review, controlled trials, reformulation, documentation or follow-up. A separate technical scope and commercial proposal will be issued.


A consultation cannot establish long-term stability, commercial-scale reproducibility or regulatory compliance unless the relevant work and evidence are included in the project.

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Meet The Team

Don Francis

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Founder & CEO

Ashley Jones

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Tech Lead

Tess Brown

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Office Manager

Lisa Rose

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Product Manager

Kevin Nye

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HR Lead

Alex Young

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Customer Support Lead

Our Clients

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